How can we help?

WHERE CAN I MAKE A BOOKING?

We don't take any reservations as we run on a walk-in basis only.

 

WHAT'S THE MAXIMUM TIME I CAN STAY AT MY TABLE?

Whilst we have a 45 minute table turnaround time, if the café is a little more quiet you are welcome to extend your stay a little longer.

 

HOW LONG WILL I HAVE TO QUEUE AT THE WEEKEND?

Our queue times can vary from 5 minutes to 25 minutes. Our team will do their best to seat your party as soon as possible.

 

DO YOU ACCEPT BOOKINGS FOR BIGGER / LARGER PARTIES?

For private hire of our café, please send an email to prmalaysia@elnlondon.com with your enquiry and our team will come back to you with private hire and event options.

 

IS YOUR MENU SUITABLE FOR VEGANS & VEGETARIANS?

Yes, we have plenty of vegetarian and vegan options in our menu! Please let our staff know of your dietary requirements on arrival and they will assist. All of our menu is Halal certified.

 

DO YOU HAVE ANY ITEMS WHICH ARE GLUTEN FREE?

Whilst we do serve GF options, all our food is created in a kitchen where there may be gluten nearby, we cannot guarantee that won’t be any cross contamination.

 

DO YOU SERVE BRUNCH?

Yes, our menu is perfect for a girly brunch, group hang out spot or shopping pit stop. From our popular Signature Smashed Avocado Sourdough to our bestselling Açai Smoothie Bowl along with our extensive range of speciality coffees, there is something to suit everyone.

 

ARE YOU ASSOCIATED WITH THE EL&N LONDON UK BRAND?

Yes we are! We have expanded our Instagrammable brand globally.

 

DO YOU SERVE YOUR DRINKS WITH MILK ALTERNATIVES?

Of course, we have plenty of milk alternative options within our menu from oat, soya & almond to coconut milk. Our friendly baristas will be happy to help.

 

WHICH IS THE BEST ITEM ON YOUR MENU?

We like to think that every one of our dishes is exceptional, each menu item gets a thorough road testing before making it onto one of our menus. One of our most popular dishes is our Smashed Avocado on Sourdough and our EL&N Shakshuka.  

 

I'D LOVE TO WORK WITH EL&N. CAN I JOIN YOUR TEAM?

For all HR and recruitment enquiries please visit our Careers page, or alternatively email elnpavilionkl@elnlondon.com and a member of our team will get back to you.

 

I WANT TO ORDER BESPOKE CATERING FROM EL&N, WHERE CAN I DO THIS?

For all private hire, bespoke catering and events, please contact prmalaysia@elnlondon.com and a member of our team will bring your bespoke bake and event dreams come true!

 

HOW LONG ARE YOUR GIFT CARDS VALID FOR?

Our EL&N gift card is valid for one year from purchase date. It is redeemable in-store at any of our International branches (excluding our concession at Selfridges London).